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Customer Comments
McDonald's Tahiti - Eric, General Manager
Says OnTarget is really, really good. Their Scheduling Mgr is now taking 5 hrs compared with 1 and half to 2 days in previous system. Eric is pleased with month end reports; Food & Paper Cost is more accurate and easier to trouble shoot problems.
Garry Haskett, KFC Franchisee
"OnTarget actually made us acutely aware of where the opportunities to improve lay. Where before we thought we were doing well we were now able to challenge those assumptions with OnTarget because we had real data we believed in. What I like most is the ability to be able to review and analyse information on a day to day, week-to-week and period-to-period basis. It really is absolutely outstanding, to say the least."
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Misc
"Very good system. A lot more easy to use than previous system. The organisation of the different sessions is very good and good follow up on the operation."
"It would have been nice having this system installed from day one of opening! Thank you for introducing us to a great system."
Training
"The session was well communicated and has great impact on making our work easy using Maxtel."
"Excellent presentation. J makes everything easy to understand and follow. Her sessions are fun to be in."
"Trainer was very patient, lots of hands on which made it easier to learn. I found it a lot easier to understand than I thought."
"The session was informative. It was good to find out how to use the system to its full potential. Well constructed, easy to understand, good way to improve confidence."
"J has insight knowledge of issues unknown to us, which was very helpful indeed. I was a bit uneasy at the thought of change but the class was excellent and put me at ease. J is excellent - very clear with instructions and makes you feel relaxed and comfortable regardless of experience, or lack of."
"Excellent. Great to have someone with restaurant experience."
"J made this transition very simple to understand. Had a good knowledge from a restaurant's perspective, which made a difference."
"J did an excellent job. Her understanding from a restaurant's perspective made a difference. Very knowledgeable and was able to understand our queries and concerns. Having J's experience both in the Maxtel system and actual store experience was of great benefit. Not only highlighting the information the new system generates but also how we should go about using this information."
"Excellent presentation. J makes everything easy to understand and follow. Her sessions are fun to be in."
"The trainer was so professional and showed a good skill of coaching."
"Very kind and always having an initiative to go beyond and help trainees."
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