Services

Our back-office team is available

Our staff have over 90 years of experience dealing with our systems. Several of our staff have a background working in the same franchises we service with Maxtel software products. The bottom line is, you can rest easy in the knowledge that you’re being well looked after by our team of experts.

 

auditAudit

Ensure that you are getting the most from your software investment with a Maxtel’s Audit service. Experienced OnTarget consultants can provide valuable insights into improving your bottom line.

 

supportSupport Contracts

Maxtel’s experienced team of support consultants will solve issues quickly, allowing your managers to focus on running your business. Maxtel offers a range of support options to suit your sites experience levels and budget. All support options come with a service level agreement to ensure that you get the best possible service.

trainingTraining

OnTarget provides excellent tools for managing your business, but staff training is the key to utilising these tools for your individual business requirements. The key to successful management is in successful training. We at Maxtel recognise this and offer comprehensive training for you and your staff by consultants experienced in restaurant management.

Be assured with the back up of our experienced back office support team

DataSmart

 

DataSmart

POS reporting tool that you can access online anytime.

Datasmart >>

OnTarget

 

OnTarget

Complete business management system for granular control of your figures

OnTarget >>

xero-dev

 

Xero

As certified Xero developers, all our tools integrate seamlessly

Xero >>

  • I have found that the team at Maxtel provide expert advice and consistently excellent service. Amongst the many great things that they do for my business is come up with products that add real value to myself and the team in the Restaurants. Items like the Maxtel employee app and the Maxtel Sales app have materially helped us get improved results from a compliance perspective as well as a Management perspective as well. They certainly understand our business and are proactive in coming up with ideas that make our lives much easier. I have no hesitation in recommending Maxtel as a great Supplier who really cares about making my business more successful.
    Rob and Linley Parry, McDonald’s Franchisee New Zealand
  • Cash book and bank reconciliation is almost automatic, less than 30 seconds per day with online link to bank statements. Ability to handle more than one bank account. Business credit cards are simplified; they are just part of the cash book. The P&L balance sheet is always balanced. Simple drill down for any one line item. GST return is automatic. Ability to use from any computer.
    Tony Rowland, McDonald’s Franchisee New Zealand
  • As newcomers to McDonald’s franchising we welcomed the support and knowledge base Maxtel could offer. Their team have a high level of experience and for us it was beneficial to out-source our payroll and payment functionality allowing us to be active hands on owners concentrating on improving the businesses key areas of operation and the financial returns this can generate for us in the long term. There is high level of understanding of our business drivers at Maxtel, they work well with our accountants and importantly they are a solution oriented business in an area where legislation is changing fast. We would definitely recommend Maxtel.
    Ken & Cherie Harlock, McDonald’s Franchisee New Zealand
  • Created a lot of interest and awareness in the restaurants, managers coming together as a team, working on highlighted issues. Action Plans actioned by restaurant managers. Team has not been so focused in a long time. Visits have been very useful, not only on OnTarget, but operational feedback has been useful. One of the best decisions made this year was to get OnTarget installed. Has helped with management development, renewed managers interest.
    Marc Mcelrath, McDonald's Fiji
  • We are pleased to endorse Maxtel as our provider for most of our back of office needs. Maxtel is a great example of the 3 legged stool collaborating for the benefit of the entire system. The operating system is very easy to use, has all the functionality we need in business. The team from Maxtel are always available if we have any issues arise and also they have an option to submit any enhancements that we as Franchisees feel would benefit the system. On a day to day basis our teams thrive given the tools and resource & reporting systems at their disposal. Legislation is always changing and Maxtel are proactive in this area, working with MRL to ensure a seamless process is adhered to when implementing change. Maxtel have been our provider for a very long time and we wish to give confidence to other Franchisees that you will not be disappointed with the leadership, the operating system and support you will be given if you choose to partner with Maxtel for your back office needs.
    Justin Stonelake, McDonald’s Franchisee New Zealand
  • All reports are superb providing one page information on key controllables. Having reports emailed and available first thing in the morning is great. Used to spend an hour dialling to sites if I was out of town and had to use dial up.
    Bruce Davis, McDonald's Franchisee New Zealand

Pricing starting from as little as $100/mth

  • Access anywhere online
  • DataSmart report access for P&L analysis
  • Electronic P&L reporting to McDonalds
  • Automatic Cash & Eftpos deposit balance
  • Automatic end of month postings
  • Automatic Stock Valuation
  • No upgrade fees or contracts
  • Automatic backups
  • Reports accessible via iPad app

See our full plan and pricing list >>

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